when I select a product I can't unselect it if I change my mind or want to choose a different option

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    kllyklly
    Asked on February 11, 2021 at 03:26 PM
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    Lorenz_A
    Answered on February 11, 2021 at 07:39 PM

    Greetings,

    I tested your form and I was able to switch answers in the single choice field.

    Please see the screencast below.

    1613090147_6025cd6349ab1_test (8).gif

    Can you please elaborate on the issue more? to make sure I got your concern correctly. From how I understand your query, you are not able to choose a different option once you've selected one.

    I have cleared your form's cache as a precaution.


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    kllyklly
    Answered on February 11, 2021 at 07:55 PM
    Hi! Thanks so much for your reply. I am able to switch around however if I
    select something I have to choose 1 of the options. I would like to click
    and select it and then click again to have it deselected. Right now I can
    ...
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    Lorenz_A
    Answered on February 11, 2021 at 09:08 PM

    Greetings,

    Unfortunately, it is not possible to deselect an option from the single choice field.

    A workaround would be using a multiple-choice field instead.

    1613095602_6025e2b2a88aa_The Easiest Onl

    Then you can set the maximum entry to 1 in order to prevent multiple selections.

    1613095638_6025e2d66e04e_The Easiest Onl

    I hope this helps. Let us know if you need any further assistance.