What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    pleas I need it to work , the problem when we press submit it says form did not pass the status

    Asked by sheko2atra on November 08, 2013 at 05:25 PM
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    JotForm Support

    Answered by jonathan on November 08, 2013 at 05:36 PM

    Please refrain from creating similar forms to avoid permanent ban from using JotForm services.


    forms that captures account email/username/password are not allowed.

    The anti-phishing system will suspend the form and account everytime.

    We cannot reinstate your account due to multiple violation already.



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    Answered by sheko2atra on November 08, 2013 at 05:46 PM

    so I can't write email and password anything except email and password ?

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    JotForm Support

    Answered by jonathan on November 08, 2013 at 06:40 PM


    Please do not use combinations of account email/username/password in the form.

    It is OK to get email account but not including password. It should be only email or username but not including account/username password.

    If you noticed, there is no password field in the in the form tools -- as this is not allowed.

    Hope this help. Inform us if you need further clarification on this.