-
mmctigheAsked on February 12, 2021 at 9:29 AM
Hello, I am a timesheet form that normally attaches a pdf form for the submitter. The form worked and sent pdf yesterday, but overnight it seems to have stopped.
Would you take a look and see if you are having problems with attachments?
Thank you.
Form Name is WDS Attendance Record
All submissions today do not have attachment when received. Test from yesterday did.
I verified the setting, emails notification has send attachment, document 1 on both responder and notification.
Page URL: https://form.jotform.com/93105345233146 -
Cecile JotForm SupportReplied on February 12, 2021 at 10:26 AM
Hi,
I cloned your form to test. Unfortunately, I was not able to replicate the issue. See screenshots below.
Notification 1:
Autoresponder 1:
I have cleared your form cache. Could you please send a test submission to your form and see if the issue persists?
Looking forward to your reply.
-
mmctigheReplied on February 12, 2021 at 10:44 AMI just received another submission, and the pdf was attached. Thank you for your help.
...