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Alex PalaciosAsked on February 12, 2021 at 12:28 PM
My account, TheAlivenessProject, has been locked out. How do I go about unlocking it?
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Kat JotForm SupportReplied on February 12, 2021 at 6:33 PM
Hi there,
Happy to help!
I have checked in with our reviewers team: as soon as they get back to me, I will update you via this thread.
Thank you in advance for your patience and understanding.
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Kat JotForm SupportReplied on February 12, 2021 at 7:24 PM
Hi again Alex,
It looks like your account was locked out due to several failed log in attempts.
I have since reactivated it.
Please let us know if we can assist further.