Why has our account been suspended?

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    Alex Palacios 
    Asked on February 12, 2021 at 12:28 PM

    My account, TheAlivenessProject, has been locked out. How do I go about unlocking it?

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    Katherine_W
    Answered on February 12, 2021 at 06:33 PM

    Hi there,

    Happy to help!

    I have checked in with our reviewers team: as soon as they get back to me, I will update you via this thread.

    Thank you in advance for your patience and understanding.

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    Katherine_W
    Answered on February 12, 2021 at 07:24 PM

    Hi again Alex,

    It looks like your account was locked out due to several failed log in attempts.

    I have since reactivated it.

    Please let us know if we can assist further.