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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why has my account been suspended?Asked by Karim on November 09, 2013 at 08:20 PM
My account has been suspended and i can't find out the reason why!
I have built one form and named it properly. I cant't see anything suspicious here!
I didn't deploy my website yet so i can't provide a link to the page that has this form.
Can you please check it out, I really need this form.
Can you please share to us your JotForm username or the form in question.
We will check
Hi, my username is karimalmur
sorry I thought i was logged in when i posted my question
Again, we apologize for the inconvenience that may have caused.
Have a nice day!
This seems to be a common occurrence. How do we create forms that do not trigger this phishing filter? We plan on using a form for a big fundraiser and it would be disastrous if service were interrupted.
I'm sorry for the trouble caused to you.
Please be noted that cannot answer multiple questions in one thread, it would be appreciated if you start your own thread for your future question. That would help us to give your proper assistance and at the same time it would help other user with having the same problem. You can visit the following link to start a new thread: http://www.jotform.com/answers/answer.php?
However, I will give you a quick answer on how to prevent your account from suspension:
2. You should not create form without any fields or unlabeled fields. Ensure that your forms are titled.
3. You can upgrade your account to any paid plans. Our anti phishing system do not auto suspend any paid accounts. Forms of paid users are not suspended without human verification of suspected forms.
Hope this answers your question.
Do get back to us if you have any questions.