Conditional email is not sending.

I set conditions for certain emails to be sent out based on the responses in the questionnaire. However, I'm not receiving any of the emails. How can I fix this?

1. I tried to refresh
2. I went over all of my conditions to make sure they make sense
3. I tried using different email addresses
4. I tried changing my name and that still doesn't work

Neither the approval nor denial emails are working. The only thing I am getting is the notification on my end.

Please replace the {email} with {yourEmail}. That should trigger the email condition.

Let us know how it goes.

That didn’t work. I want the results from the questionnaire and the email
to go to the person who filled out the form. Not me. How can I fix this?
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I checked your form and I see that you have set it to send to support@bolderfinancials.com email. If you want it to send to the person who is filling the form, you should put {yourEmail} like what I've previously suggested.

Another suggestion is to change the "Sender Email" to noreply@jotform.com instead.

Another suggestion is to change the "ANY" to "ALL" to avoid triggered both the deny and approved email since what you are using currently is the "ANY" rule, this means that is any of the conditions for approve and deny field is selected, both emails will be triggered. Setting it "ALL" will only trigger it if the condition is ALL true.

Let us know how it goes.

It’s working now. Thank you!!
...

...

I have moved your question to a new support ticket.

Kindly follow this link https://www.jotform.com/answers/2904521

Thank you.