What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot login to Android Mobile App

    Asked by derekwilliams on November 10, 2013 at 09:48 AM

    I'd love to use the mobile app but it doesn't work at all.   I can't login at all.  

    Mobile app doesn't work Mobile App
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    JotForm Support

    Answered by Welvin on November 10, 2013 at 11:23 AM

    Good day!

    Is it the iPhone App or the Android App? Please let us know and we'll surely forward this to our developers.

    Thanks for reporting.

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    Answered by derekwilliams on November 10, 2013 at 11:35 AM

    Android.  It won't do anything.   

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    JotForm Support

    Answered by Welvin on November 10, 2013 at 12:30 PM

    You would need to provide your Jotform Username and Password instead of your Email Address and Password. Can you please confirm if you're using your Jotform Username which is "derekwilliams" ?

    I'm using the App on Android Phone but can't seem to replicate the issue. Login function is working fine.

    Thanks

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    Answered by nadeemshafique on February 25, 2014 at 08:50 AM

    Jotform App is also not working on My Samsung Galaxy Core

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    JotForm Support

    Answered by EltonCris on February 25, 2014 at 09:56 AM

    @nadeemshafique

    May we request you to open a new thread for your question, include more details and discussed how to reproduce it as much as possible so we can provide you proper assistance.

    Thanks in advanced.