Set the amount in Currency Converter Widget

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    Asked on February 13, 2021 at 05:12 PM

    Is there any way to set the amount that shows in the currency converter based on responses to other form questions?

    Also, can the default value in From and To currency drop-downs be set? Presently the From defaults to USD and the To defaults to EUR, which are popular currencies, but not the ones I need for my customers.

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    Answered on February 13, 2021 at 10:01 PM

    Hi dangang,

    Thank you for your inquiry.

    Regarding the first question you had, unfortunately, I am sorry to tell you but there is no feature that sets the amount in the Currency Converter Widget based on the users' questions.

    For the question regarding default currency value, please refer the link I have put above as a split spread.

    Please be reminded that we have to put different questions in different posts.

    Please let us know if you have further questions.

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    Answered on February 13, 2021 at 10:18 PM

    Hi dangang,

    I just wanted to add a little extra post here to see if there is a workaround available.

    Could you elaborate more as to what kind of situation you are referring to, when it comes to setting the amount in the currency converter widget per users' answers?

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    Answered on February 14, 2021 at 09:10 AM

    Hi Jong,

    The form I am working is an order form and I would like to prefill the amount in the currency converter with the order total in GBP. Then, ideally the FROM would be defaulted to GBP and the user would select their own currency in the TO to get an estimate of the cost in a currency they are familiar with.

    This widget as designed is not very useful because it arbitrarily fills in100 as the amount and annoying selects USD as the default FROM currency.

    Can you envision any work around?

    Many thanks,

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    Answered on February 14, 2021 at 10:17 AM


    Thank you for the additional details.

    We have tried different options, unfortunately without success.

    I have submitted this to our developer's team so they can add the option to set a default currency in the widget.

    We do not have an estimated time for the implementation, but we will update you here as soon as we have news about it.

    Thank you for your patience.