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My submission email has a strange header text which is not added by me.Asked by CasaDelSol on November 10, 2013 at 07:25 PM
Hello... I will be adding a "Feedback" form to my CasaDelSol website and I have tried some submissions. They come through perfectly but they display the "Skyline Seamless Gutters" at the top. What is this or have I done something wrong in my design? Below is an example of what I receive. Thanks from Gil McWhirter.
SkyLine Seamless Gutters Question Answer Feedback Type Comments Stars 5/5 Name Sam Brown firstname.lastname@example.org Describe Feedback: This was one of the best times that I have ever had in my life! I would highly recommend the Casa del Sol Hotel and Restaurant in Luperon. The food and service was perfect. Sam Brown.
Did you copy this form? Looks like it might be in your notifications email possibly?
I'm sorry for the trouble caused to you.
Have you imported/cloned this form? Upon checking your form's notification alert, I found this text to be manually added there. Actually, the JotForm logo was removed and this text was added in that place.
The most convenient way to solve this problem is to delete your notification and add a new one. When you add a new notification alert, you will see that all question of your form will match with the notification fields and the text "SkyLine Seamless Gutters" will also be removed.
Here is a guide to help you delete the notification: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder
And, this will help you create a new notification: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
Hope that helps. Do get back to us if you have any questions. We are happy to help.
Thanks for the help - followed all of the instructions and everything is
now super fine!
You are welcome.
I'm very pleased that I was able to help you.
Do get back to us if you have any questions.