- wwwflacomAsked on November 11, 2013 at 01:34 AM
please remove from bounce list, i am not getting emails from my forms and losing business. thanks.
- JotForm Supportashwin_dAnswered on November 11, 2013 at 02:23 AM
I'm sorry for the trouble caused to you.
Upon checking our records, I found that your email address firstname.lastname@example.org is in our bounce list for following reason:
email@example.com is IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-'5.1.0 <000001417f460a5c-74fef58a-7417-4d=
firstname.lastname@example.org> sender rejected. IB504 - 199.255=
I have removed it from our bounce it and it should be working fine now. Do get back to us if the issue persists.