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  • Profile Image

    Please remove me from bounce list...

    Asked by wwwflacom on November 11, 2013 at 01:34 AM

    max@folsomlakeasphalt.com

     

    please remove from bounce list, i am not getting emails from my forms and losing business. thanks.

    bounce list bounce Emails My Forms
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 11, 2013 at 02:23 AM

    Hello wwwflacom,

    I'm sorry for the trouble caused to you.

    Upon checking our records, I found that your email address max@folsomlakeasphalt.com is in our bounce list for following reason:

    Result: 

    max@folsomlakeasphalt.com is IN the bounce list  

    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.0 <000001417f460a5c-74fef58a-7417-4d=

    d7-ab57-35be340499a7-000000@amazonses.com> sender rejected. IB504 - 199.255=

    .194.134'

    I have removed it from our bounce it and it should be working fine now. Do get back to us if the issue persists.

    Thank you!