Edit form in Mobile Forms app have blank page only

  • horvathariana
    Asked on February 14, 2021 at 6:33 PM
    Aside from this question, I have another question regarding your mobile app. Every time I select "edit form" the page is blank. I have taken a screen recording of it for evidence in case it is needed. I am a tad frustrated at the moment, because I restarted the app and even restarted my phone and it showed the same white blank page. One of the main reasons I use your companies forms is because you can edit the forms on the go on the mobile device and it doesn't seem to work. Please let me know what you can do for me.
  • jonathan
    Replied on February 14, 2021 at 6:41 PM

    We apologize for inconvenience. I have been testing the Edit Form in the Mobile Forms app but so far I was not able to reproduce the issue you reported.

    I was able to open the form in Edit mode and use the Form Builder in Mobile Forms app.

    Ex:

    1613346010 6029b4da8d96c zzz 2021 02 15 Screenshot 10

    Can you please try also updating first the Mobile Forms app. You may need to re-download also and install the updated version.

    Please let us know if issue persist.