How can I make my form send emails?
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orion-poisonAsked on June 05, 2011 at 02:51 PM
But doesn't send messages! anywhere
This is a re-post of a comment on Embedding a Form to a Web Page
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allanftdAnswered on June 05, 2011 at 06:25 PM
Hi orion-poison,
I went to our servers to check if Jotform was able to send the email notifications to your email addresses and it looks like it was sent successfully. Here are the logs:
Jun 5 18:18:56 ying sm-mta[13005]: p55MItYa013003: to=<alternassive@hotmail.de>, ctladdr=<noreply@jotform.com> (1001/1002), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=123773, relay=mx2.hotmail.com. [65.54.188.110], dsn=2.0.0, stat=Sent ( <57cb855cce5e711275407f27907ff4e1@www.jotform.com> Queued mail for delivery)
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abajanAnswered on June 05, 2011 at 06:49 PM
Hi
Below is the email log of a test submission I ran on your form:
This basically states that the email was sent okay. (I redacted part of your email address to minimize the possibility of spamming).
Have you checked your spam folder? If you find this latest submission and previous ones from the form there, go into the email notification and reset the Sender Name: and Sender E-mail: values to their defaults: Please Select and noreply@jotform.com and see if that helps. You can also try changing the Recipient E-mail to the one associated with your Jotform account (in the Account Settings).
If you would prefer to keep using the current recipient email and you found submissions from the form in the spam/junk mail folder, whitelisting messages from JotForm.com ought to work. Here is the procedure for whitelisting domains in Hotmail (substitute jotform.com for the domain shown at the link).
Please let us know if these solutions help to resolve the problem.
~ Wayne