How to subtract fill in the blanks fields through conditional logic?

  • livingspacefurnitureanddecor
    Asked on February 14, 2021 at 10:00 PM

    Hi, we are trying to calculate fields through conditional logic however, addition/multiplication is working fine but when we subtract the same fields, it is not working.

    We tried every method to subtract the fields.

    Any help would be appreciated! Thanks!


    1613357937 6029e3711babc Capture Screenshot 10

    Jotform Thread 2898005 Screenshot
    Page URL: https://www.jotform.com/build/210302220899853
  • Girish JotForm Support
    Replied on February 15, 2021 at 4:01 AM

    Could you change this to a Short text field with numeric validation and then check the subtraction?

    ie. change the field type from Number to Short text field for this Fill in the blanks field.

  • livingspacefurnitureanddecor
    Replied on February 15, 2021 at 6:25 PM

    We have tried the above condition as well.

    We have changed the number to short text field with numeric validation but its still not working.


  • Girish JotForm Support
    Replied on February 15, 2021 at 8:06 PM

    Hello,

    We apologize for the trouble.

    Let me check further and revert.

  • Girish JotForm Support
    Replied on February 16, 2021 at 12:04 AM

    Sorry for the delay and it took some time to scan through your form as it was slow due to the huge number of fields and conditions.

    The issue does not seem to be with respect to the field type. Even if you use Number field, the calculation should work.

    I cloned your form, added a new Fill in the blanks field and tested the calculation:

    1613451828 602b523454667 screencas160220 Screenshot 10

    Please hide the existing field on the form, add a new Fill in the blanks field and then check.