What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Change my username?

    Asked by gavinjlucas on November 11, 2013 at 07:47 AM


    I started using jotform just for fun, so I set the username as my name. Then I realised how great jotform is, so I've been using a lot in my business, and it would be great if I could change my username to the business name.

    So, could you change my username...

    from: gavinjlucas

    to: thepapermill

    Many thanks,



  • Profile Image

    Answered by gori-mathew on November 11, 2013 at 08:04 AM

    Hi Gavin,

    Thank you for contacting us and for the positive feedback about our services.

    As per your request I have changed your accounts username from "gavinjlucas" to "thepapermill".

    Enjoy using Jotform and do feel free to let us know wherever you need our assistance.


  • Profile Image

    Answered by gavinjlucas on November 11, 2013 at 09:01 AM
    And scarily good customer support too! You're the best.
  • Profile Image

    Answered by EliezerN on November 11, 2013 at 11:32 AM


    Thanks for your good feedback. It's always a pleasure to assist you, so feel free to contact us again by opening a new thread if you need assistance with something else.

    Thanks for using Jotform.

  • Profile Image

    Answered by Daniyogurt on November 11, 2013 at 06:41 PM

    Is it possible to have my username changed

    FROM Daniyogurt

    TO nspridevolunteer




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    JotForm Support

    Answered by EltonCris on November 11, 2013 at 07:33 PM


    I just replied to your main thread. Kindly check. http://www.jotform.com/answers/290164-Can-you-change-my-user-name#1

    Thank you!

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    Answered by nspridevolunteer on November 11, 2013 at 09:09 PM

    Thanks EltonCris!