What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my form is disable can you enable it?

    Asked by mer89 on November 11, 2013 at 08:31 AM

    my form address http://form.jotform.co/jsform/33142672533854

    I had an e-mail address for users but this is safely for them.There's not an illegal using.The form is for my official online gallery.

    JotForm jsform gallery
  • Profile Image

    Answered by EliezerN on November 11, 2013 at 11:23 AM

    Thanks for contacting us mer89.

    We apologize for any inconvenience this may have caused.

    Your form was disable by our Phishing detector Sytem due to it was found suspicious of being used for illegal (phishing) pursposes. However, I checked your account and your form and I found them clean. So, I reactivated your account and it should work correctly now.

    To avoid this to happen in future times make sure to avoid creating log in forms or forms that includes fields like "password, username, facebook, log in name, etc." otherwise your account will be disable again.

    Let us know if you need further assistance with this or kindly open a new thread to make unrelated questions.

    Thanks