iOS 7 iPhone App Issue

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    Asked on November 11, 2013 at 09:43 AM


    When various alerts (notifications) arrive on an iPhone with the new iOS 7 operating system one can swipe it across the screen and the application that sent it will open.  If you have the phones security code enable the app opens after swiping the notification then entering the code.  I have notice that on occasion the JotForm App starting screen appears for a second and then goes to the iPhone home.



    Do you at JotForm have plans to upgrade your app to iOS7, or have you and is it broken?




    Jim Shafer

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    Answered on November 11, 2013 at 11:52 AM

    Hi Jim, Yes we're aware of the fact that our App is outdated and has been having known issues. We've already had a few requests for this and I have reached out to our developer who is in charge of the App Rebuild but he has been very busy so I think he will message me as soon as he can. So to answer your question, Yes we do have plans to update the iPhone App and it will be iOS 7+ Compatible with a revamped design and several optimizations to make it better. As soon as I know something about this I will update you as well. I am also fairly certain that when the New App is ready we will most likely make announcement about it.


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    Answered on November 11, 2013 at 11:58 AM
    The reason I resent my issues was because I received the attached telling me to start a new thread. I'll wait for your notification.
    Thank you,

    Jim Shafer
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    Answered on November 11, 2013 at 01:09 PM

    Hello Jim,

    We are currently in the process of testing the beta version of the new iOS App of JotForm. And iOS 7 is included in the supported version.

    As one of the tester of the beta App, it is much nicer and easier to navigate. Our App developer is working hard to make the iOS app flawless as possible.

    However, it is not yet available from the App store and we will definitely keep everyone posted once it become available.

    Thank you for your patience.

    Please stay tuned, and we will anounce the updates on our Blog.

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    Answered on May 28, 2014 at 05:10 AM


    Could you give an update on this one?

    Thank you in advance,


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    Answered on May 28, 2014 at 06:39 AM


    Unfortunately, there is still no updates yet. I checked the ticket that was submitted in this thread and still the progress is pending. You will be notified once an update is available.