Remove the credit card linked to my account

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    Asked on February 15, 2021 at 07:34 PM

    Hi i want to remove my credit card information from the account

    Thank you

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    Answered on February 15, 2021 at 10:21 PM

    I have checked your account and I see that it's now downgraded to the FREE plan.

    Please note that Jotform does not store user credit card information, credit card information is only forwarded to the payment processor. If the subscription is cancelled, the credit card will also be deleted from the payment processor you used on your subscription.