What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to setup a recurring subscription limit?

    Asked by techtriadinc on June 19, 2010 at 03:55 PM

    Is it possible to add a PayPal subscription end date? If the subscription purchased is for 3 months, how do we stop PayPal from billing the user at the end of 3 months?

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    JotForm Founder

    Answered by aytekin on June 21, 2010 at 10:34 AM
    Send them these instructions:
    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.


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    Answered by techtriadinc on June 21, 2010 at 10:37 AM
    Thanks for the reply, but I don't think you understood my question. If we use Jotform to create a form where a user buys a subscription and it's a 3-month subscription, can we build the form so that PayPal STOPS billing the user at the end of 3 months? Or is that not possible using Jotform to sign up a user for a limited-time subscription?Thanks again for responding so quickly.
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    JotForm Founder

    Answered by aytekin on June 22, 2010 at 04:30 AM
    I understand the problem. Yes, it is currently not possible to add a limit to the recurring subscriptions on JotForm. I added this to our suggestions list. 
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    Answered by cindykofile on August 08, 2010 at 10:45 AM

    This feature of "limiting" subscriptions is available directly through Paypal. It would be AWESOME if it was available through Jotform. Please consider adding this to Jotform in the future. I would like to do 3-6-12 month subscriptions for my customers with some kind of end to their obglitaion.

    Thanks.

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    Answered by fitclubangel on January 23, 2011 at 06:35 PM

    I second the desire for an ability to limit the number of months on a subscription :-)  Would be VERY nice to have sir.

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    JotForm Founder

    Answered by aytekin on January 24, 2011 at 09:48 AM

    I believe it is available on the API as well. So, it should be possible. I added this to our feature requests list. 

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    Answered by WildThayne on March 23, 2011 at 02:21 PM

    Controllling the number of paypal subscription payments would be HUGE!!! I hope this is high on the wish list :-)  Thanks jotform!

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    Answered by JeffAJohnson on August 20, 2012 at 03:23 PM

    Any chance this is possible yet....or coming soon?

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    Answered by jeanettebmz on August 20, 2012 at 04:37 PM

    @JeffAJohnson

    This feature is already available . Please follow the  steps below

    1.Select the desired Payment Gateway (ie : Paypal)

     

    2- On the wizard, select Sell Subscriptions

     

    3. Select one of the recurring options (Daily, Weekly  ,Bi-weekly, Monthly, Bi-Monthly, Quaterly, Yearly, etc)

     

    I have customized the label and changed to "Donation" instead of  "New Subscription".   You can also set a Trial Period

     

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    Answered by JeffAJohnson on August 20, 2012 at 04:57 PM
    Thanks, but I don’t think this does what I want to do. I want to set things up so that they can subscribe for XX per month for YY months. This would mean that after YY months the subscription would automatically terminate--they could chose to pay $25 for 3 or 6 or 12 months and then their subscription would automatically end after the set time period. I can do this when building a PayPal button.

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    Answered by jeanettebmz on August 20, 2012 at 05:18 PM

    The recurring subscription can be set for a limited number of months.

    But I think you do not only require to be able to setup a recurring payment for X months but to have the ability to make jotform to terminate the subscription into your own system, am I correct? If that is the case, this is something that cannot be accomplished by Jotform automatically.

    However there is a workaround where a programming taks would be involved in your side. You can setup your form to post submissions Data into your database

    Please check this article to get a better idea

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    Answered by JeffAJohnson on August 20, 2012 at 05:21 PM
    Thanks.