Form is in restore mode

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    mmohamed_rp
    Asked on February 16, 2021 at 01:13 PM

    Hi,

    I see an issue when opening this form: https://form.jotform.com/210464774756060. This form is in restore mode, please try again later.

    Can you please activate my basic account.

    Thanks



  • Profile Image
    Katherine_W
    Answered on February 16, 2021 at 04:19 PM

    Hi there,

    Happy to help!

    I see that your account and forms within them are all Active and in Good Standing. Indeed, I am able to access your form without issue.

    Are you encountering an error message when you attempt to access your form? If so, could you please send us a screenshot of the message? Here's how-to-add-screenshots-images-to-questions-to-the-support-forum

    Thank you!