Google spreadsheet integration - missing data

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    agilo
    Asked on February 16, 2021 at 05:31 PM

    Hi

    We use google spreadsheet integrations to our forms with great results. We now unfortunately experience that the integration does not pick up all the submitted data. Example: submission ID 4882644970527493564

    Is there an easy fix for this issue? Hopefully we do not need to re-connect the spreadsheet, as we then loose quite a bit of work with formulas etc that has to be build from scratch again in the spreadsheet.

    Thank you!

    BR

    Rolf Eriksen

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    Vanessa_T
    Answered on February 16, 2021 at 09:32 PM

    Please note that we highly discourage making any changes within the integrated sheet as this may cause unwanted behaviours and may break the integration.

    Unfortunately, the only way to retrieve missing submissions is to re-integrate the Google Sheet.

    https://www.jotform.com/help/790-how-to-integrate-jotform-with-google-sheets