Appointment element: Edit selected timeslot on a payment form

  • slosamgr
    Asked on February 16, 2021 at 8:07 PM

    I have a form that uses your Appointment Element. I have had customers ask me to reschedule them and this field will not allow me to edit it - neither inline or Edit Entry will work.

    Jotform Thread 2903080 Screenshot
  • jherwin
    Replied on February 16, 2021 at 11:00 PM

    I tried to edit the selected slot in the appointment field, but I was unable to replicate the issue at my end.

    Please see my screencast below for reference: 1613534048 602c9360e1bec 9gtQl46CG5 Screenshot 10 To edit the appointment field, you need to edit the entry and resubmit the form.

  • slosamgr
    Replied on February 16, 2021 at 11:24 PM

    I figured out the problem. When my edit screen opens up, it doesn't have the SUBMIT button at the bottom. My form has a link to PayPal at the bottom.

    Any ideas?

    1613536207 602c9bcf50427 screenshot www Screenshot 10

  • Mike_G JotForm Support
    Replied on February 17, 2021 at 3:06 AM

    Thank you for the additional information. So you could edit the selected timeslot on the Appointment field on your form even with your form having a payment field, you would need to add a Get Form Page URL widget on your form

    Reference Guide: How-to-Add-a-Widget-to-your-Form

    and add the condition shown in my screenshot below.

    1613548614 602ccc4610730 zt210217 025003 Screenshot 10

    The condition above will hide the Payment field in your form if the URL your form is being accessed on contains "edit" or "tables".

    Please give it a try and let us know if you need any further assistance.