What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can not authenticate Dropbox integration.

    Asked by Carol on November 12, 2013 at 11:44 AM

    I logged in with dropbox but don't see a "login with dropbox" and the login window doesn't recognize my login information.  i would like to give access to the form creator to someone else on staff, but don't know how to do this.  is jotform remembering my IP address and that's how my forms are saved?  


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    JotForm Support

    Answered by ardy0689 on November 12, 2013 at 12:29 PM

    Thanks for posting your problem here on the forum

    Yes JotForm can track IP addresses. I have cleared your form's caches and whitelisted your IP address. I advise that you clear your browser's caches as well before retrying and please see if this makes any difference from your end.

    In order to share forms to another JotForm user, you need their email address that was used to register their JotForm account.

    Go to your profile by clicking the Profile icon > Account > Navigate to User > Create New Sub User and paste the email address of the user you want to share your forms with.


    You have the option to share all your forms and apply permissions or select individual forms. Click Create to finalize


    If you need further help, please do not hesitate to reach us. Thank you