can't login on phone app

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    Whitens
    Asked on February 17, 2021 at 08:47 AM

    Tried username, tried email address, password is correct, cleared app cache. Cannot login.

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    Jimmy_D
    Answered on February 17, 2021 at 09:05 AM

    Hi there!

    Our apologies for any frustrations caused.

    Kindly try uninstalling the app and reinstall it again to see if you can log in.

    I tested the app on my iPhone and had no issues.

    Please let us know if the problem persists.

    Best,

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    Whitens
    Answered on February 17, 2021 at 09:11 AM
    Will do. FYI…I’m amazed at how fast I get support!!!! Unheard of these days.
    Sent from Mail for Windows 10
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