HIPAA: high volume/Temporarily backend unavailable message

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    Asked on February 17, 2021 at 10:35 AM

    Good morning,

    I am experiencing problems connecting again this morning. I pasted the error message below.

    Thank you

    Temporarily Back-end Unavailable

    We are currently experiencing abnormally high traffic volume between our front-end and back-end servers, and working to restore all services as quickly as possible. Thank you for your patience.

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    Answered on February 17, 2021 at 12:51 PM


    Apologies for the inconvenience, I will forward the issue to our back-end team to resolve it.

     Let us know if your users have received an error message again.

    Again, sorry for the trouble caused to you.