Modifying / Activating the Link Provided

  • Profile Image
    Keystonemerch
    Asked on November 12, 2013 at 08:29 PM

    Hi,

    Is there a way to activate the top link to match the bottom link? I'm afraid to touch it and it was already sent to 100 people.

    http://jotformpro.com/keystonemerch/BJsHOLIDAY13  

    http://jotformpro.com/keystonemerch/BJsHOLIDAY13

  • Profile Image
    Cesar
    Answered on November 12, 2013 at 09:13 PM

    If you are working with the top link, I do see that the anchored href equals http://jotformpro.com/KEYSTONEMERCH/33075953379970 which currently does not work. 

    What I suggest is copyin the FormID form the URL: 33075953379970 and pasting it to the Custom URL window, allowing to enable the generated link:
    http://jotformpro.com/KEYSTONEMERCH/33075953379970

    For reference, the Embed Form Wizard is located on the top toolbar on the form editor. By selecting the Setup & Embed form and clicking on the Embed Form icon.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/20863_customurlBJ.png

    This will allow you to make the form available through that link. 

     

    If you do need further assistance, do let us know. Thank you.

  • Profile Image
    Keystonemerch
    Answered on November 12, 2013 at 09:21 PM

    Is it possible to keep both links? I prefer the ID # to be masked by BJsHoliday13 if possible.

  • Profile Image
    Cesar
    Answered on November 12, 2013 at 10:13 PM

    Unfortunately that is not possible, when you change from custom url. The one no longer used becomes discarded, and does not work anymore. 

    An option would be to have 2 copies of the same form. Each with their own custom URL. This would allow you to continue using both custom URLs.

     

    Related Articles: 

    How to clone an existing form from your own account

  • Profile Image
    Keystonemerch
    Answered on November 12, 2013 at 10:29 PM

    Wow, That is a great idea!! Thank you so much for your help.

  • Profile Image
    khrisell
    Answered on November 12, 2013 at 10:44 PM

    Hello,

    In behalf of Cesar.

    You are most welcome! 

    We are glad to help you with your JotForm needs.

    Please contact us anytime if you need assistance.

    Thank you for using JotForm.