Need clarification on pricing

  • Profile Image
    Asked on February 18, 2021 at 11:09 AM

    Hi, I am working on a form for a non-profit and we will need to accept payments. I need some clarification on the number of payments we can accept under each plan--are these numbers monthly or annual limits?

    Also, assuming we need to pay for a plan, I have started the form under my personal account. Is there a way to transfer it to the non-profit?


    Beth Miller

  • Profile Image
    Answered on February 18, 2021 at 05:55 PM

    The payments limits, as well as submission limits are set on a monthly basis. That means that they get reset every 1st day of the month.

    And yes, we can transfer the form, please let us know the username of the target account and we will gladly assist you.