Can't generate SmartPDF Form

  • NadiaPhilipona
    Asked on February 18, 2021 at 11:09 AM

    Hello Jotform

    Just wanted to create three SmartPDF Forms from existing PDF-Forms to show a client your product. Unfortunately every PDF I try (generated with Adobe Acrobat) just hangs with the message "Hang tinght, this might take a while).

    Tried Safari, Firefox and Chrome on macOS.


    Thanks,

    Simon

    Jotform Thread 2907784 Screenshot
  • VincentJay
    Replied on February 18, 2021 at 2:14 PM

    Hi,

    Could you please share the PDF so we can test it on our end? You can upload the PDF to Google Drive and share the link so we can check it.

    We'll wait for your response. Thank you!