Deleted forms: Why did some of my forms get deleted?

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    Polk_County
    Asked on February 18, 2021 at 12:09 PM

    So earlier I emailed about completed forms not coming through, then i found them in the trash. I know I did not put them in the trash.. how is it they ended up in the trash?

  • Profile Image
    Laura_L
    Answered on February 18, 2021 at 03:50 PM

    Hi,

    I am not sure which forms you are referring to exactly, but you can view your account history in your account settings, and see if you can trace any actions that would be related to deleting the forms.
    Could it be possible that the forms were deleted by accident?

    To view all the actions in your account, please go on to the History tab in your account settings:
    https://support.jotform.com/myaccount/history



    1613681380_602ed2e47c76e_deleteforms.png
    If you have any further questions, please let us know and we are happy to help.