- markashtonAsked on November 13, 2013 at 08:31 AM
Remember this .. reported one month ago ... where the folder position isn't remembered when one clicks My Forms:
The time I have wasted because of this retarded new interface!
On the same tack ... if one navigates to a folder ... chooses the form to work on ... then hits the back button on the browser ... one is at the top of the folder hierarchy ... the position isn't remembered.
Add that to the list ... no way of getting back to the folder you were working on ... even using the back button.
If you are using this interface ... as I hope all engineers/ stakeholders are ... does this not grate ... have you not seen how inefficient this is
Do you think you owe it to your existing users to make good the new interface ??
Hope you can fix this shortcoming ... I think it is an important one.
- JotForm SupportjonathanAnswered on November 13, 2013 at 09:32 AM
The original thread http://www.jotform.com/answers/278992-New-View-Folder-Position-Not-Remembered-On-Clicking-My-Forms- which have the submitted ticket is still opened and assigned already to a developer.
We will let you know via the original thread if an update is available.
- markashtonAnswered on November 13, 2013 at 10:01 AM
Yeah I know ... but this is a different feature ... same phenomena/ disadavntage.
The one in the other thread is about using the MyForms tab ... which always lands you at the top of the folder hierarchy.
This is one is using the back button ... trying to force it to be the "last page ... and its config" but no luck ...
worth flagging don't you think
- KadeJMAnswered on November 13, 2013 at 12:36 PM
Hey Mark, Yes I think it's worth at least mentioning to our Developers and thank you for pointing that out. It's something that I think wasn't really considered beforehand. I know what you mean in regards to this request as i've seen this happen before on several websites where sometimes you can click back on a browser and it will return you to where you left off on the site page. However, it is fairly common that some do not do this but for service platforms such as ours it could be beneficial incase someone goes back and forth for various reasons. I additinally think this was the main reason Browser Companies created the context menu option for " Open in New Tab " though not everyone uses that or sends links into new windows.
- markashtonAnswered on November 13, 2013 at 12:47 PM
Bottom line is that the stated functionality worked in the old view ... but not in the new view ... along with a load of other features.
I see no fixes happening ... just new translation tools that don't seem to work!
- JotForm SupportMike_TAnswered on November 13, 2013 at 03:10 PM
The feature request tickets are open. Your requests will be processed, but we have to prioritize tasks, so this might take some time to do the improvements over My Forms page functionality. Once we have any updates we will let you know.