Notification/Autoresponder: Only default PDF is showing instead of all PDF Document in PDF Attachment settings

  • LMmoduli
    Asked on February 18, 2021 at 3:53 PM

    Hello

    I have created several pdf documents for this form and I would like to select some to attach to the automatic and notification email, but i can't do it

    1613681576 602ed3a825ab5 Screenshot 10


    why?

    Jotform Thread 2908570 Screenshot
    Page URL: https://form.jotform.com/LMmoduli/doc-ecm-fee
  • Jessica JotForm Support
    Replied on February 18, 2021 at 9:17 PM

    Hi LMmoduli, thank you for reaching us.

    I have cloned your form and was able to recreate the issue.

    Kindly allow me to escalate this issue to our back-end team. Due to the nature of the development cycle, we are unable to provide the exact ETA. However, you will be notified through this ticket as soon as there are updates.

  • LMmoduli
    Replied on February 19, 2021 at 2:39 AM

    I look forward to hearing your reply later on

    thank you all

  • Gaetan_B
    Replied on February 19, 2021 at 4:44 AM

    Hello,


    We have been notified that the issue has been resolved.


    Thanks a lot for your patience and we apologize for the inconvenience.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance.

  • LMmoduli
    Replied on February 19, 2021 at 4:55 AM

    Everything looks okay, thank you!