Inventory Widget: The Inventory widgets are not loading on the form.

  • Profile Image
    roneet
    Asked on February 18, 2021 at 10:37 PM

    The user has a couple of inventory widgets on his form. The widget is not loading.

    It shows an error "We cannot complete your request".

    User: jtwillenborg

    Form: https://www.jotform.com/202264723993056

    I am able to replicate the issue in my cloned form too. Here is the link to my cloned form:

    https://support.jotform.com/build/210488729186972

    I tried to update the widgets and cleared the Form cache too but it did not have any effect.

     

  • Profile Image
    roneet
    Answered on February 18, 2021 at 10:41 PM

    Here is the screenshot of the error:

    1613706043_602f333b7958c_

    Browser logs:

    1613706074_602f335ab4b09_

    Thanks.

  • Profile Image
    hayk
    Answered on February 19, 2021 at 01:32 AM

    Hi Roneet,

    I tested the form and I wasn't able to reproduce the issue. Can you check it out once again?

    Thanks.