'Please wait...' response when trying to submit forms

  • REServiceAdvantage
    Asked on February 19, 2021 at 6:05 AM

    Hi,

    When I am trying to submit my forms I am receiving a 'Please wait...' response and no further action. This means I cannot submit any of my forms and is causing significant disruption to business SLAs. This is impacting all forms on my current account. Please can this be resolved with the utmost urgency.

    Thanks.

    Jotform Thread 2909957 Screenshot
    Page URL: https://form.jotformeu.com/90032572243347?session=JF-S4L--w2DGVVG&stoken=JF-lNkTRnL7-35
  • Alexander_G
    Replied on February 19, 2021 at 8:34 AM

    Hello,

    Thank you for contacting us.


    Apologies for the inconvenience,

    We got the update from our Developers that the problem should be fixed now.


    Please, confirm that the form submits correctly.


    Do not hesitate to contact us if the problem still exists.

    Best Regards,

    Alex