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skipthebossAsked on February 19, 2021 at 10:46 AM
2 days ago this happened and was whitelisted, please unsuspend our account urgently.
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Jeanette JotForm SupportReplied on February 19, 2021 at 2:29 PM
I have whitelisted and unsuspended your account, sorry for the inconveniences.
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skipthebossReplied on February 19, 2021 at 2:36 PM
Hi Jeannette
How can we make sure this doesn't happen again? It's happened twice in 2 days and never before this was an issue in about 6 years of using Jotform. Please help. It's really affecting the services we're trying to provide.
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Jeanette JotForm SupportReplied on February 19, 2021 at 3:41 PM
If this ever happens again, please let us know and we will have to escalate the issue to our backend team.