Change username

  • rondadew
    Asked on February 19, 2021 at 6:00 PM

    This account was set up by an employee (Ronda Dew) who no longer works for our parish - can we change it to something more generic pertaining to our parish, like SJSPWellesley

    Please let me know - thank you!


  • Yau_C
    Replied on February 20, 2021 at 3:36 AM

    Hi,

    Thank you for reaching out.

    Yes, you can.

    Please confirm if you want to change the username of this account with user name 'rondadew'

    from 'rondadew' to 'SJSPWellesley'

    In case 'SJSPWellesley' is not available, please also suggest 3 different usernames (without space characters) in order of your preference.

    We will proceed upon receiving your official confirmation.

    Best,

  • rondadew
    Replied on February 20, 2021 at 7:00 AM
    Thank you! Yes, I would like to replace the username rondadew, here are
    the new username choices in order of preference:
    SJSPWellesley
    SJSP
    SJSPREYM
    WellesleySJSP
    Please let me know if there is anything else you need.
    Take care and be well,
    ...
  • John Support Team Lead
    Replied on February 20, 2021 at 3:31 PM

    As requested, I have changed your username from rondadew to SJSPWellesley.

    Please note that if you are using custom URLs on your forms, it will no longer work as the username has been changed. You would need to create one that bears your new username.