Can not view Email image

  • esupport.tw
    Asked on February 20, 2021 at 1:06 AM

    Hi,

    Got email with images.

    But can not view it.


    Screenshot ：

    https://nimb.ws/h56Fcq


    1613801152 6030a6c0774a8 Screenshot 10

    Page URL: https://form.jotform.com/210381626895462
  • Sigit JotForm Support
    Replied on February 20, 2021 at 11:05 AM

    Greetings,

    Regarding "Got email with images. But can not view it."

    I opened the form and noticed File upload field.

    1613837031 603132e708704 Screenshot 10

    To view the image from email, kindly update your account settings, uncheck the option for Require log-in to view uploaded files

    1613836848 60313230f1315 Screenshot 21

    Please give it a try, and let us know how it goes.

    Regards.