Remove a text section that isn't showing up in the "Build" section

  • GraceMethod
    Asked on February 20, 2021 at 9:30 AM

    Hello,

    In the screenshot provided, you can see where it says "Mentor Directions" and I would like to remove these directions but I don't see them in the "Build" section as far as an added element. I thought I had deleted it but it's showing up on the forms still.

    Thank you!

    Jotform Thread 2912136 Screenshot
  • John Support Team Lead
    Replied on February 20, 2021 at 4:40 PM

    I assume you removed the field after creating the PDF document. If you'll open the PDF Editor, the Mentor Direction is still there.

    To resolve that, you can just delete the said field from the PDF or just create a new PDF Document and delete the old one:

    1613857175 60318197ea4df  Screenshot 10

    1613857204 603181b46d73c  Screenshot 21