Forms: I cannot access my forms

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    Asked on November 14, 2013 at 08:06 AM

    hello, I can not access my forms after I login.
    What can or should I do so that I can adjust. my form

    To send me an email,

    Regards Andre

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    Answered on November 14, 2013 at 08:20 AM

    Thank you for contacting us. I can access you form and my form on my end. Please try 1. Clearing your browser's cache or 2. Try to use different browser, if still no go. Try use a different computer or try to access your form using a mobile device just to rule out the problem but I'm guessing that this is a cache issue on browser. I have cleared your form cache, please reply to this thread if the issue persist. Thanks,

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    Answered on November 14, 2013 at 08:40 AM

    thanks, work in chrome

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    Answered on January 21, 2014 at 10:15 AM

    I had the same Problem with Safari.

    Works now with Firefox.

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    Answered on January 21, 2014 at 10:22 AM

    @ gerardlarere


    If you have question or issue similar to the OP, please create a new separate thread for it so that we can provide support to you separately.

    Use this link to do this


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    Answered on March 06, 2014 at 10:56 PM

    I have been having exactly the problem and have submitted it to support. Seems like an issue more people are having.

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    Answered on March 07, 2014 at 02:12 AM

    Hello mzbarnes,

    My colleague have already answered you on the following thread:

    Do get back to us if the issue persists.

    Thank you!