What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms: I cannot access my forms

    Asked by LoveandJoy on November 14, 2013 at 08:06 AM

    hello, I can not access my forms after I login.
    What can or should I do so that I can adjust. my form

    To send me an email, andre@win4u.net

    Regards Andre

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    Answered by jedcadorna on November 14, 2013 at 08:20 AM

    Thank you for contacting us. I can access you form and my form on my end. Please try 1. Clearing your browser's cache or 2. Try to use different browser, if still no go. Try use a different computer or try to access your form using a mobile device just to rule out the problem but I'm guessing that this is a cache issue on browser. I have cleared your form cache, please reply to this thread if the issue persist. Thanks,

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    Answered by LoveandJoy on November 14, 2013 at 08:40 AM

    thanks, work in chrome

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    Answered by gerardlarere on January 21, 2014 at 10:15 AM

    I had the same Problem with Safari.

    Works now with Firefox.

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    JotForm Support

    Answered by jonathan on January 21, 2014 at 10:22 AM

    @ gerardlarere


    If you have question or issue similar to the OP, please create a new separate thread for it so that we can provide support to you separately.

    Use this link to do this http://www.jotform.com/contact/


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    Answered by mzbarnes on March 06, 2014 at 10:56 PM

    I have been having exactly the problem and have submitted it to support. Seems like an issue more people are having.

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    JotForm Support

    Answered by ashwin_d on March 07, 2014 at 02:12 AM

    Hello mzbarnes,

    My colleague have already answered you on the following thread:  http://www.jotform.com/answers/342706-My-Forms-veiw-not-showing-any-forms#1

    Do get back to us if the issue persists.

    Thank you!