Emty inbox and disapeared forms!!!

  • Profile Image
    CakerybyOlivia
    Asked on February 21, 2021 at 10:51 AM

    Hey Guys,

    We have a big issue! two ours ago i received a push notification that somebody filled out my form (as usual). As i wanted to check the message i noticed that the inbox is empty, all messages are gone and there were neither my forms which i created. So i'm trying to understand whats happening, since my creations are disapeared and the link to my form does no longer work?? Can you help me and restore my data asap?

    Thanks for your help and feedback.

    Kevin

  • Profile Image
    Basil_A
    Answered on February 21, 2021 at 02:48 PM

    Hi,

    I have checked your account and I can see that you have 142 submissions.

    1613936727_6032b857b81e2_chrome_qej4RbJj

    Are you sure you are logged in to your account?