What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Incorrect Notification Email DataAsked by dmv103 on November 14, 2013 at 10:42 AM
I have changed the form and the form has updated but when I receive the information it still gives the example in the flight information even though on the form it is not there.
Here is the form:
Here is what I received in the email
First and last name (given name and family/surname) Dana vizdal
WIU student ID number a;sldjkf;asldfjk
Country of citizenship a;sdlfja
Sex (gender) Female
Names and ages of anyone travelling with you
Pick-up date Sunday, January 5
Requesting pick up at
What time are you arriving my train?
Flight information (include airline, flight number, arrival time, departure city) Example: American Airlines, Flight 1234, Departure from Barcelona, arrival time 10:30 a.m. Delta
email name Updated www
The email notification has failed to update itself so I would suggest re-creating the settings. First step would be to delete your form notification, please follow this guide: How to Delete Notifications/Autoresponder. Second step would be to create your new form notification email, please follow this guide: Setting Up Email Notifications.
Let us know if you need further assistance.