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    Incorrect Notification Email Data

    Asked by dmv103 on November 14, 2013 at 10:42 AM

    I have changed the form and the form has updated but when I receive the information it still gives the example in the flight information even though on the form it is not there.

    Here is the form:



    Here is what I received in the email
    Question Answer
    First and last name (given name and family/surname) Dana vizdal
    WIU student ID number a;sldjkf;asldfjk
    Country of citizenship a;sdlfja
    Sex (gender) Female
    Names and ages of anyone travelling with you
    Pick-up date Sunday, January 5
    Requesting pick up at
    What time are you arriving my train?
    Flight information (include airline, flight number, arrival time, departure city) Example: American Airlines, Flight 1234, Departure from Barcelona, arrival time 10:30 a.m. Delta

    Page URL:

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    JotForm Support

    Answered by Welvin on November 14, 2013 at 11:50 AM


    The email notification has failed to update itself so I would suggest re-creating the settings. First step would be to delete your form notification, please follow this guide: How to Delete Notifications/Autoresponder. Second step would be to create your new form notification email, please follow this guide: Setting Up Email Notifications.

    Let us know if you need further assistance.