My Email Alert - Autoresponder Email is not working

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    texashunter
    Asked on November 14, 2013 at 04:22 PM

    I have set up a custom email to be sent out once info is submitted. That email is not being sent for some reason. 

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    jonathan
    Answered on November 14, 2013 at 05:42 PM

    Hi,

    It is possibel to leave the E-mail field empty in the embedded form in the website because it is not set to *required.

     

    If E-mail answer is empty, the Autoresponder E-mail will fail because the recipient address will be missing.

    Make it a required field, so that the user will be oblige to provide the e-mail address required.

    Hope this help. Inform us the issue persist.

    Thanks.