Does high from traffic create more errors?

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    Molly_Hunter
    Asked on February 22, 2021 at 12:19 PM

    Is there a limit to how many people can use and submit forms that are linked to our account at any given time? . It seems like when our traffic for form completion is high, we get more errors.

    Example:

    We have 8 different forms available to the public. If there are 15 people filling out different forms at the same time, will this cause an error?

  • Profile Image
    Kiran
    Answered on February 22, 2021 at 02:15 PM

    We are extremely sorry for the inconvenience this may have caused. We have received an update the issues should be fixed by now and the forms should be working fine. Our backend team has been taking all necessary precautions to prevent Jotform from downtimes.

    If you still notice any issues, please do let us know here. We will be happy to take a look again. Sorry for the trouble caused.