All submissions are deleted but the file storage space is reading as full

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    Asked on February 22, 2021 at 12:30 PM

    All submissions in jotform acct deleted, & upload space still reading as full. Please advise. 

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    Answered on February 22, 2021 at 04:57 PM

    As mentioned by my colleague in your other ticket 20 hours ago, you still have the form on your Trash section of the form. You will have to purge the submissions to free up your file storage space.


    You can access your other ticket through this link