What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can the {pdf-link} Show as different text?

    Asked by bjallen13 on November 14, 2013 at 04:46 PM

    Can the {pdf-link} Show as different text (i.e. see your results in a .pdf here) and come through as a click-able link?

    Instead of the user having to cut and paste something like this?: http://submit.jotformpro.com/server.php?action=getSubmissionPDF&sid=25027071689991&formID=3310704757 



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    JotForm Support

    Answered by Mike_T on November 14, 2013 at 05:51 PM

    Thank you for contacting us.

    1. If you would like to have the custom PDF download link on your form Thank You Page, you can use the following code on the Thank You Page template:

    <a target="_blank" href="{pdf-link}" >Download Your Submission PDF</a>

    (you can change the 'download' text on link)

    2. The same method will not work form Email Notifications / Autoresponders, you will need to use prepared link instead.

    The link URL value should be:


    Where formID is referring to the form ID in question.

    Please feel free to contact us if you need any further assistance.

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    Answered by nisciencepark on January 27, 2014 at 06:16 PM

    Hi there, I followed this exactly but it appears not to work for me. 

    The link it is giving me is: http://submit.jotformpro.com/http://submit.jotformpro.com/server.php?action=getSubmissionPDF&sid=256673347601991168&formID=40266080595961 

    Of course this brings up a 404 error because it is calling the root URL twice: http://submit.jotformpro.com/http://submit.jotformpro.com 

    When I click on the Link icon on the thank you page it appears to have changed the html link URL to /{pdf-link}
    If I try to remove the '/' it just keeps coming back again.

    Maybe you can help.

    Many Thanks

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    Answered by jedcadorna on January 27, 2014 at 06:23 PM

    Hello Andy,

    May we kindly request you post your question on a new thread so it will be easier to see the progress of your ticket. We thank you for your cooperation and understanding.