What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I setup the user email as a sender email?

    Asked by swaldmann on November 14, 2013 at 05:54 PM



    HOW can i setup the user email as a sender email?


    We work with Zendesk and now all emails are users have the same adress :-(((

    This is a re-post of a comment on How to Add a Custom Sender Address to an Email Alert

  • Profile Image
    JotForm Support

    Answered by Mike_T on November 14, 2013 at 06:14 PM

    Thank you for contacting us.

    To do this, you will need to add an SMTP sender through Mandrill, then you will be able to use any field as the 'From E-mail' on your form Email Notification.

    We have a tutorial with step by step instructions:

    Set Email Field as the Notification Sender Email Address with Mandrill

    Please feel free to contact us if you need any further assistance.