Paypal issue: Bad request (/payment-paypal-createOrder) - The value of a field is either too short or too long.

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    UDA_angie
    Asked on February 22, 2021 at 03:48 PM

    Hi there, I keep getting this error: Bad request (/payment-paypal-createOrder) - The value of a field is either too short or too long.

    I tried cloning the form as was suggested in other threads, but I get the same issue.

    It is a PayPal Business account.

    I have set one of the payment options up as $0.01 for testing. The form/payment settings are live.

    Please help!

    Form preview: https://www.jotform.com/build/210166986557265#preview

    The site it's on isn't live yet but can be previewed here: https://beaglepreviews.weeblycloud.com/editor/main.php#/

    The form is under Summer Recruitment Camp > Summer Camp Registration.

    Please let me know what other information you need to help investigate this. Thanks!

    Screenshot
  • Profile Image
    EltonCris
    Answered on February 22, 2021 at 09:17 PM

    I tested the standalone cloned version of your form but I am not getting that error. Here's my test:

    Here's my cloned form https://form.jotform.com/210527992650964 integrated with my Paypal sandbox account.

    YpFMVUL4u9.gif

    If the problem only persists on the embedded form, please re-embed your form using its iframe embed code. This might fix the problem.