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UDA_angieAsked on February 22, 2021 at 3:48 PM
Hi there, I keep getting this error: Bad request (/payment-paypal-createOrder) - The value of a field is either too short or too long.
I tried cloning the form as was suggested in other threads, but I get the same issue.
It is a PayPal Business account.
I have set one of the payment options up as $0.01 for testing. The form/payment settings are live.
Please help!
Form preview: https://www.jotform.com/build/210166986557265#preview
The site it's on isn't live yet but can be previewed here: https://beaglepreviews.weeblycloud.com/editor/main.php#/
The form is under Summer Recruitment Camp > Summer Camp Registration.
Please let me know what other information you need to help investigate this. Thanks!
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Elton Support Team LeadReplied on February 22, 2021 at 9:17 PM
I tested the standalone cloned version of your form but I am not getting that error. Here's my test:
Here's my cloned form https://form.jotform.com/210527992650964 integrated with my Paypal sandbox account.
If the problem only persists on the embedded form, please re-embed your form using its iframe embed code. This might fix the problem.