Field Confirmation Widget: Saved Session URL is not displaying the saved data.

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    helptohelpea
    Asked on February 23, 2021 at 05:16 AM

    Hi Jotform.

    I have some problems with the "save and continue"-feature. I have noticed this problem on several of my forms, for example the one named "Application Help to Help Scholarship Program - first round 2021 in Tanzania".

    You can see what I mean in the screenshot, where I have used the "save and continue" feature and then clicked on the link/button provided in the email sent. When continuing with the form I have tried to click on the "back"-button to check my previous answers. You can see that some of my answers that I had filled in has "disappeared". For example the answers to the question "How much is your tuition fee per year?".

    How can you help me with this?

    Screenshot
  • Profile Image
    Rehan_F
    Answered on February 23, 2021 at 07:56 AM

    Greetings,

    Looks like the Field Confirmation widget is not saving the data when a saved session is opened. I'm escalating it to our backend team. An ETA can not be given right now. However, we will inform you here when an update is available.

    Thanks


  • Profile Image
    hayk
    Answered on February 24, 2021 at 03:11 AM

    We are sorry for the inconvenience caused to you. We have updated the widget and the problem has been resolved. Please check out the widget once again and let us know if the issue persists. Thank you for reporting the issue.

    Regards,

    Widgets Team

  • Profile Image
    helptohelpea
    Answered on March 01, 2021 at 06:22 AM

    Thank you very much.
    I actually have the similar problem with the question "I have read and understood the information above" on the first page. This one is not saved when I use the "save&continue"-later.

  • Profile Image
    hayk
    Answered on March 01, 2021 at 06:54 AM

    You have not defined an option for your Multiple Choice field. Please add an option and it will work without issues. If you need further assistance please let us know.

    Regards,

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