Image Slider widget images are broken

  • Profile Image
    jwyretattoos
    Asked on February 23, 2021 at 08:42 AM
    Also, I just looked at my Tattoo Request form & all the pictures in the
    slides how widget are "broken" files now...what happned?
  • Profile Image
    Nik_M
    Answered on February 23, 2021 at 09:00 AM

    Apologize for the Inconvenience this may have caused.

    I inspected the form and the broken images are connected to the account jwyre88, which no longer exists in our system. I checked the history logs on your account, and I saw that the username of your account was never changed, so I assume that you cloned that form.

    I can only suggest you remove the broken images from the Image Slider widget and re-upload them.

  • Profile Image
    jwyretattoos
    Answered on February 23, 2021 at 09:32 AM

    That's really strange, bc I added those photos to my new account, not the jwyre88. And up until like yesterday they were still there. But ok I will re-upload them.

    Is there anything else on that form that is still connected to the deleted account?

  • Profile Image
    Nik_M
    Answered on February 23, 2021 at 10:59 AM

    The header logo was also connected to the account jwyre88, but I saw that you already changed it.

    Please re-upload the slider images as well.