Not getting Notification Emails sent back

  • Profile Image
    ceramicarts
    Asked on November 15, 2013 at 12:43 PM

    We are not getting any notification emails sent back once the form has been submitted?

  • Profile Image
    ceramicarts
    Answered on January 10, 2014 at 11:57 AM

    Tried to set-up with Mandrill, but mail is still being sent to junk folder? Any other ideas???

  • Profile Image
    lhproscia
    Answered on January 10, 2014 at 01:27 PM

    I and a bunch of other people are having the same issue with no resolution to day.   Form Link http://www.c2g.us/Free_Tank_Project_Form.htm

  • Profile Image
    Mike_T
    Answered on January 10, 2014 at 03:33 PM

    @Ceramicarts,

    We would like to recommend you to check the following articles:

    Why are my emails going into recipients' spam folders?

    Avoiding the spam filters

    If you do not like Mandrill, you can try to go with our sending options (Amazon SES or our mail server). However, the sending source is most probably not the case.

    @Lhproscia,

    We will help you via your own thread. Please do not update other threads with the same inquiry.