Upload files are not shown in Inbox

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    Asked on February 23, 2021 at 10:13 AM

    I have a form to collect a photograph upload, but when I look in my inbox I am not seeing the file. How do I access it?

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    Answered on February 23, 2021 at 01:36 PM

    Apologize for the inconvniance this may have caused.

    Your account is HIPAA Compliant, so we can't check your submissions.

    We had a temporary issue and submissions were blank in Inbox. Our developers resolve the issue, so please check again if you can view uploaded photos.