Jotforms blank responses

  • Profile Image
    hucalandedwards
    Asked on February 23, 2021 at 11:41 AM

    Patients are completing the COVID screening forms, via JotForm, but the forms are not loading. They are blank.

    Screenshot
  • Profile Image
    VincentJay
    Answered on February 23, 2021 at 04:15 PM

    Sorry for the inconvenience.

    We had an issue with blank submissions but our developers already fixed it. I clear your form cache on our server. Could you please check and let us know if the issue still persists?